eSIM4Travel
Activation
Install before departure if convenient. Validity starts when the eSIM connects to a supported network; activate within 90 days after purchase.
Applies to: Selected Spain and Italy local fixed-data offers; same wording verified on both destination pages
Official source ↗Hotspot
Hotspot is available. Shared usage consumes the plan data allowance; no separate numerical hotspot cap was established.
Applies to: Selected Spain and Italy local fixed-data offers; same wording verified on both destination pages
Official source ↗Topup
Top-up is available. Destination FAQs also allow buying another plan after expiry and describe a newly purchased extension plan activating after the current plan expires. Rollover of unused data was not established.
Applies to: Selected Spain and Italy local offers; top-up prices and rollover not verified
Official source ↗Refund
Request within 2 months of purchase through support and cooperate with troubleshooting. Cancellation or incompatible/locked devices may qualify for full refunds; provider or destination-network failures may qualify for full or partial refunds. Used or expired plans and expired remaining data are excluded; terms also exclude usage above 10%, which does not establish eligibility below that threshold. Eligible refunds return to the original payment method within 5–7 days of approval; final eligibility is reviewed by the provider.
Applies to: Website-purchased data plans and top-ups; refund policy and terms jointly checked 2026-11-05
Official source ↗Saily
Activation
Install and activate within 180 days of purchase. Normal activation occurs automatically on arrival and connection to a supported network with the eSIM installed and roaming enabled. If unused after 180 days, the plan activates automatically.
Applies to: Saily data plans
Official source ↗Hotspot
iOS and Android tethering is supported. Shared usage is deducted from the same eSIM balance and remains subject to the fair-use policy; no separate hotspot cap is stated in this help article.
Applies to: Saily data plans; device and operating-system support required
Official source ↗Topup
Additional data plans can be bought in the Saily app: select eSIM, Add data, destination, and plan. Available packages and prices must be checked in the app.
Applies to: Saily app
Official source ↗Refund
A full refund can be requested within 30 days if the eSIM has not been installed or the data plan has not been activated. After installation and activation, full refunds are not guaranteed. Partial or full refunds may be considered for Saily-related quality problems preventing substantial use, or an activated plan with more than 99% data remaining. Subject to terms.
Applies to: Refund requests; not an unconditional money-back guarantee
Official source ↗