Kolet
Activation
Install with internet in advance, then activate at the destination. The current start guide says paid validity begins with the first MB of data there, not purchase or installation. The selected Standard cards and current help show 365 days from first use; confirm the exact purchased plan.
Applies to: selected paid Standard country plans
Official source ↗Hotspot
Hotspot is supported and draws from the fixed total data balance. No separate tethering cap was established for these fixed plans. Unlimited-plan daily speed rules were not applied.
Applies to: selected fixed Standard plans
Official source ↗Refund
Terms allow a full order refund request within 30 days if the eSIM is not installed or the plan is not activated. Eligibility is checked; an activated plan with less than 1% consumed may be considered for a partial refund. This is not an unconditional money-back promise.
Applies to: eligible non-activated paid orders
Official source ↗SimOptions
Activation
Selected product cards say the installed eSIM activates automatically on arrival in its covered country. The unused eSIM expires after one year.
Applies to: Selected Switzerland, Japan, Egypt and UAE SimOptions-labelled SKUs; each card checked separately 2026-11-05
Official source ↗Hotspot
The Switzerland page explicitly permits data sharing. No separate numerical hotspot cap was established.
Applies to: Four selected Switzerland-only data eSIM products checked 2026-11-05
Official source ↗Topup
All eight selected product cards explicitly list top-ups as available. Additional package prices and validity must be checked before buying a top-up.
Applies to: Eight selected SimOptions-labelled product cards; see each plan source, checked 2026-11-05
Official source ↗Refund
Once an eSIM has been emailed, returns or refunds are generally unavailable. A refund or replacement may be requested if activation fails because of a technical problem originating with SimOptions or its telecom provider. Wrong email, incompatible device and change of mind do not qualify.
Applies to: eSIM refund policy, section 5.1; not physical-SIM cancellation rules; checked 2026-11-05
Official source ↗