Jetpac
Activation
Install before travel. Validity starts on activation or connection to a supported destination network; unused packs remain available for 3 months after purchase.
Applies to: Product-page activation and validity guidance; confirm the selected package.
Official source ↗Hotspot
Hotspot is supported without a separate sharing allowance. Shared data still consumes the package balance and remains subject to its speed policy.
Applies to: Jetpac data plans; compatible device required.
Official source ↗SimOptions
Activation
Selected product cards say the installed eSIM activates automatically on arrival in its covered country. The unused eSIM expires after one year.
Applies to: Selected Switzerland, Japan, Egypt and UAE SimOptions-labelled SKUs; each card checked separately 2026-11-05
Official source ↗Hotspot
The Switzerland page explicitly permits data sharing. No separate numerical hotspot cap was established.
Applies to: Four selected Switzerland-only data eSIM products checked 2026-11-05
Official source ↗Topup
All eight selected product cards explicitly list top-ups as available. Additional package prices and validity must be checked before buying a top-up.
Applies to: Eight selected SimOptions-labelled product cards; see each plan source, checked 2026-11-05
Official source ↗Refund
Once an eSIM has been emailed, returns or refunds are generally unavailable. A refund or replacement may be requested if activation fails because of a technical problem originating with SimOptions or its telecom provider. Wrong email, incompatible device and change of mind do not qualify.
Applies to: eSIM refund policy, section 5.1; not physical-SIM cancellation rules; checked 2026-11-05
Official source ↗