Jetpac
Activation
Install before travel. Validity starts on activation or connection to a supported destination network; unused packs remain available for 3 months after purchase.
Applies to: Product-page activation and validity guidance; confirm the selected package.
Official source ↗Hotspot
Hotspot is supported without a separate sharing allowance. Shared data still consumes the package balance and remains subject to its speed policy.
Applies to: Jetpac data plans; compatible device required.
Official source ↗RedteaGO
Activation
The product requires activation within 30 days and says an expired order is unavailable and non-refundable. Current FAQ recommends installation on the day of departure with internet; the quick guide says install and activate before departure, then connect on arrival. The precise event that starts the selected validity clock was not established in the checked current sources; confirm it for the purchased plan.
Applies to: selected country data-only fixed plans
Official source ↗Hotspot
Country pages advertise hotspot sharing. It draws from the fixed total data balance; no separate tethering cap was established. No unlimited hotspot or unlimited-data claim is made for these fixed plans. Japan 10 GB/60 days and 20 GB/90 days specifically require all eSIM APN settings to be vmobile.jp for hotspot; this setting was not established for the other selected products.
Applies to: selected fixed data-only country plans
Official source ↗Refund
For provider-caused technical problems preventing activation or normal use, refund or replacement requests must be made within 30 days of purchase, with cooperation in troubleshooting and supporting evidence. Expired unused data is forfeited and is non-refundable, non-extendable and non-transferable. Activated accidental purchases are treated as used unless otherwise explicitly stated; this is not an unconditional refund promise.
Applies to: provider-caused technical failures and expired plans
Official source ↗