Maya Mobile
Activation
Plan Details states activation on connection to the network. Each day is a full 24-hour period from plan start. No customer-facing unused-purchase activation deadline was established.
Applies to: Current 3/7/14/30-day Global land-data passes; not Legacy Maya
Official source ↗Hotspot
Personal hotspot and tethering are included without a stated separate data cap. Commercial resale and fixed home or office broadband replacement are prohibited.
Applies to: Current Global land-data passes
Official source ↗Refund
Unused data plans can qualify within 30 days of purchase, less processing fees. An activated unusable plan caused by Maya can qualify if not fixed within 10 days of the request; qualifying partial network failure can allow a proportional refund. Requests and troubleshooting requirements apply.
Applies to: Current Maya terms; individual eligibility and deadlines apply
Official source ↗MobiMatter
Activation
The checked IIJ Japan 20/50 GB products activate on first data use and expire if not activated within two months of purchase. Android users must configure APN manually.
Applies to: IIJ Japan 20 GB / 50 GB 30-day SKUs checked 2026-11-05
Official source ↗Hotspot
Hotspot is explicitly available on the six checked products. No separate numerical hotspot allowance was found in their descriptions.
Applies to: Only the six individually verified IIJ Japan, Sparks Egypt Premium and NextLink UAE SKUs in this snapshot; see per-plan evidence
Official source ↗Topup
Top-up is explicitly unavailable on the checked IIJ Japan 20/50 GB products.
Applies to: IIJ Japan 20 GB / 50 GB 30-day SKUs
Official source ↗Refund
Supplier policies apply. After download or activation, a full or partial refund may apply to genuine malfunction unresolved more than 24 hours after all requested troubleshooting information is provided. Undownloaded/unactivated cancellations can incur supplier fees. Refunds are not guaranteed; wrong activated purchases, expired packages, device-caused loss and performance dissatisfaction are excluded in the stated strict conditions. Contact support promptly.
Applies to: MobiMatter marketplace refund policy; eligibility depends on supplier and circumstances, not an unconditional money-back guarantee
Official source ↗