aloSIM
Activation
Standard plans activate when the installed eSIM receives a location update on a supported network in the purchased country.
Applies to: Standard prepaid plans; section 3(b)
Official source ↗Hotspot
Fixed-plan hotspot conditions were not confirmed. The terms permit limited personal/travel-party tethering for Unlimited plans, subject to restrictions; this was not generalized to fixed packages.
Applies to: Fixed offers in this snapshot; Unlimited terms section 5(e) are separate
Official source ↗SimOptions
Activation
Selected product cards say the installed eSIM activates automatically on arrival in its covered country. The unused eSIM expires after one year.
Applies to: Selected Switzerland, Japan, Egypt and UAE SimOptions-labelled SKUs; each card checked separately 2026-11-05
Official source ↗Hotspot
The Switzerland page explicitly permits data sharing. No separate numerical hotspot cap was established.
Applies to: Four selected Switzerland-only data eSIM products checked 2026-11-05
Official source ↗Topup
All eight selected product cards explicitly list top-ups as available. Additional package prices and validity must be checked before buying a top-up.
Applies to: Eight selected SimOptions-labelled product cards; see each plan source, checked 2026-11-05
Official source ↗Refund
Once an eSIM has been emailed, returns or refunds are generally unavailable. A refund or replacement may be requested if activation fails because of a technical problem originating with SimOptions or its telecom provider. Wrong email, incompatible device and change of mind do not qualify.
Applies to: eSIM refund policy, section 5.1; not physical-SIM cancellation rules; checked 2026-11-05
Official source ↗