aloSIM
Activation
Standard plans activate when the installed eSIM receives a location update on a supported network in the purchased country.
Applies to: Standard prepaid plans; section 3(b)
Official source ↗Hotspot
Fixed-plan hotspot conditions were not confirmed. The terms permit limited personal/travel-party tethering for Unlimited plans, subject to restrictions; this was not generalized to fixed packages.
Applies to: Fixed offers in this snapshot; Unlimited terms section 5(e) are separate
Official source ↗eSIM4Travel
Activation
Install before departure if convenient. Validity starts when the eSIM connects to a supported network; activate within 90 days after purchase.
Applies to: Selected Spain and Italy local fixed-data offers; same wording verified on both destination pages
Official source ↗Hotspot
Hotspot is available. Shared usage consumes the plan data allowance; no separate numerical hotspot cap was established.
Applies to: Selected Spain and Italy local fixed-data offers; same wording verified on both destination pages
Official source ↗Topup
Top-up is available. Destination FAQs also allow buying another plan after expiry and describe a newly purchased extension plan activating after the current plan expires. Rollover of unused data was not established.
Applies to: Selected Spain and Italy local offers; top-up prices and rollover not verified
Official source ↗Refund
Request within 2 months of purchase through support and cooperate with troubleshooting. Cancellation or incompatible/locked devices may qualify for full refunds; provider or destination-network failures may qualify for full or partial refunds. Used or expired plans and expired remaining data are excluded; terms also exclude usage above 10%, which does not establish eligibility below that threshold. Eligible refunds return to the original payment method within 5–7 days of approval; final eligibility is reviewed by the provider.
Applies to: Website-purchased data plans and top-ups; refund policy and terms jointly checked 2026-11-05
Official source ↗